Added knowledge base description

docs/plex-user-guide/clients/index.md

@@ -1,3 +1,9 @@
 ---
 title: Clients
 ---
+
+Select your streaming client from the list to the left to view recommended settings for the best Plex experience.
+
+---
+
+*Last Updated: July 12, 2025*

docs/plex-user-guide/index.md

@@ -25,4 +25,8 @@ In no certain order:
 
 You’ll notice Roku devices aren’t listed. While they technically work, they often struggle with video conversion, causing playback issues. For that reason, I don’t recommend or support them.
 
-Ready to set up your streaming app? [Click here](clients/index.md) to continue.
+Ready to set up your streaming app? [Click here](clients/index.md) to continue.
+
+---
+
+*Last Updated: July 12, 2025*

docs/plex-user-guide/plex-requests.md

@@ -0,0 +1,34 @@
+---
+title: Plex User Guide
+description: Configure your Plex client for smooth playback and high-quality streaming across devices.
+icon: material/download
+---
+
+If there's a movie or TV show you'd like to watch that isn't currently available, you can submit a request through the request system.
+
+### Making a Request
+
+1. Visit the request portal at [https://req.bsct.me](https://req.bsct.me)
+2. Log in using your Plex credentials
+3. Search for the movie or TV show you want to request
+4. Click the "Request" button next to the title
+5. Your request will be reviewed and added to the download queue if approved
+
+### Request Guidelines
+
+- Be patient - some content may take time to acquire based on availability
+- High-definition (HD) content is prioritized when available
+- Requests are typically processed within 24-48 hours
+
+## Content Limitations
+
+Please understand that some content may not be available due to:
+
+- Recent theatrical releases not yet available for home viewing
+- Rare or hard-to-find titles
+- Storage space limitations
+- Quality concerns
+
+---
+
+*Last Updated: August 2, 2025*